Privacy & Security

Your Privacy Our Responsibilities

Dha7 takes the protection of your personal information extremely seriously. Our Privacy Policy explains how your data is collected, stored, and used — and what rights you have.

Last Updated: January 2026
Your Privacy Matters to Us: dha7 does not sell your personal information to any third party. This Privacy Policy clearly and transparently explains what we do — and do not do — with your data.

1 Introduction & scope

Dha7 (https://dha7.org) is a licensed online gaming and Sports Betting platform. Protecting your privacy is a core part of our commitment. This Privacy Policy ("Policy") explains how dha7 collects, stores, processes, and safeguards your personal information.

This Privacy Policy applies to the dha7 website, mobile application, and all related services. By using our platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

We comply with all applicable international data protection laws and maintain the highest level of transparency in processing your personal information. Our goal is to give you a complete understanding of dha7's Privacy Policy so you can enjoy our platform with full peace of mind.

2 What information we collect

Dha7 collects two types of information from you: information you provide directly, and information collected automatically. Details are outlined below.

Information Provided Directly:

Full name Email Address Date of birth Current address Mobile Number Payment information National ID number KYC Documents

Automatically Collected Information:

  • Device information: Your device type, operating system, browser type, and version.
  • Log Data: IP address, login times, time spent on the platform, and pages visited.
  • Transaction History: Records of deposits, withdrawals, bets, and gaming activity.
  • Cookies & tracking data: Session cookies, preference settings, and browsing patterns.
  • Location Information: Geo-location data to determine country or region (aggregate level only).
Please note: dha7 never stores your full payment card number or complete bank account details. Payment information is held only in the form of encrypted tokens.

3 How information is collected

Dha7 collects your information through various methods. In each case, we collect only the minimum information required.

  • Registration process: Information you enter when creating an account is collected directly.
  • KYC Verification: Information is extracted from documents uploaded for identity verification.
  • Gaming activity: Your betting and gaming history on the platform is logged automatically.
  • Payment transactions: Relevant data is recorded during transactions made via Mobile Banking, Nagad, or Rocket.
  • Support Contact: Any information you share during live chat or email correspondence is stored.
  • Cookies & tracking: Information is collected through cookies while you browse the website.

4 How your information is used

Dha7 uses your information only for specific, legitimate purposes. We never process your data for excessive or unnecessary reasons.

  • Account Management: To create, verify, and maintain your account.
  • Payment processing: To process deposits and withdrawals securely.
  • Customer service: To address your questions, complaints, and issues.
  • Security assurance: To prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Personalized experience: To show you relevant offers and promotions based on your preferences.
  • Responsible gaming: To identify signs of excessive gaming and provide timely support.
  • Service improvement: To improve our platform's quality and overall user experience.
Our Commitment: Your information will never be sold to advertisers or third-party marketers. Your data is used solely for the purposes stated above.

5 Sharing information with third parties

Dha7 may share your information with specific third parties in limited circumstances. In every case, this is restricted to the minimum information necessary.

When your information may be shared:

  • Payment processors: Payment gateways such as Mobile Banking, Nagad, and others through which transactions are processed.
  • KYC Verification Provider: Approved third-party service providers for identity verification.
  • Legal Authorities: Upon a valid request from a court or regulatory authority.
  • Game software providers: Only the minimum information necessary for the technical service.
  • Audit & Compliance: For audit purposes required by the licensing authority.

All third-party providers are required to comply with dha7's privacy standards, and data protection agreements are in place with each of them. They may only use your information for purposes specified by dha7.

6 Cookie Policy

The dha7 website uses cookies. Cookies are small text files stored in your browser that help improve your experience. We use the following types of cookies:

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

7 Data retention period

Dha7 does not retain your information longer than necessary. Different retention periods apply depending on the type of data:

  • Account Information: For as long as your account is active, and for 5 years after closure.
  • Transaction Records: Up to 7 years as required by law.
  • KYC Documents: 5–7 years as required by legal obligations.
  • Support Contact: 2 years from the date of contact.
  • Log Data: Up to 1 year, after which it is automatically deleted.
  • Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, your data is securely deleted or anonymised.

8 Your Rights

Under dha7's Privacy Policy, you have several important rights. We are committed to upholding each of them.

Right to access your data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request a correction of any inaccurate or incomplete information at any time.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your personal information be deleted.

Right to restrict processing

You may object to the processing of your information in certain circumstances.

Data portability

You have the right to export your data in a standard format and transfer it to another platform.

Right to Withdraw Marketing Consent

You have the right to opt out of promotional emails and notifications at any time.

To exercise your rights: To exercise any of the rights above, email us at [email protected] or reach out via live chat. We will respond to your request within 30 days.

9 Security measures

Dha7 uses industry-standard security technologies and practices to protect your personal information. Our security framework ensures protection across multiple layers.

256-bit SSL/TLS Encryption Highest Standards
Data encryption (AES-256) Industry Standard
Two-factor authentication (2FA) Available
Regular security audits Quarterly
Firewall & DDoS protection Active 24/7

Please be aware that no data transmission over the internet is completely secure. We take every reasonable precaution, but we cannot guarantee absolute security. You should also keep your account password safe and never share it with anyone.

10 Children's Privacy

Dha7 is strictly for users aged 18 and above. We do not knowingly collect or process personal information from anyone under 18. Age verification is mandatory during registration.

If we discover that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted. If you believe a child is using our platform, please contact us.

11 Policy changes

Dha7 reserves the right to modify or update this Privacy Policy at any time. If changes are made, we will notify you in the following ways:

  • A notice will be published on the website's homepage.
  • Update notifications will be sent to your registered email.
  • The "Last Updated" date at the top of the page will be revised.
  • At least 7 days' notice will be given before any significant changes take effect.

Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

12 Contact

For any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team. We're always ready to assist you.

Contact Us:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Live Chat: Available at the bottom-right of the website

Why dha7 Privacy Policy Separate

We believe transparency and trustworthiness are the foundation of a great platform.

Maximum Encryption

All your personal information and transactions are protected by 256-bit SSL encryption — the same technology used by the world's leading banks.

Data not sold

Under no circumstances does dha7 sell your information to third-party advertisers. Your data belongs to you alone.

Your Control

You have full rights to view, correct, delete, or export your data. Submit a request to our support team at any time.

Regular audits

Our data protection practices are regularly audited by independent third parties. The licensing authority also conducts oversight.

Support in English

You're welcome to reach out with any privacy-related questions. Our support team is available 24/7 to help.

Limited Data Retention

We do not retain your information longer than necessary. After the specified period, data is automatically and securely deleted.

Your Information Secure, Enjoy Now

Dha7's Privacy Policy is fully transparent and dedicated to protecting your interests. Register with confidence and start gaming on a platform you can trust.

100% Secure
Data encrypted
Your data is never sold
24/7 Support
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